Terms of Service (Aartex)

Effective Date: [DD Month YYYY]
Last Updated: [DD Month YYYY]

These Terms of Service (“Terms”) govern your access to and use of the website https://www.aartexedu.com/ (the “Website”) and the educational services offered by Aartex (“Aartex”, “we”, “us”, “our”), including online courses, live classes, 1:1 mentoring, learning materials, assessments, certificates, and related support (collectively, the “Services”).
By accessing or using the Website or Services, you agree to these Terms.

Business Name: Aartex
Address: Etihad Town, Phase 1, Lahore, Pakistan
Email: info@aartexedu.com
Phone: +92 339 4154007

If you do not agree to these Terms, please do not use the Website or Services.

1) Services overview

Aartex provides educational and training services that may include:

• self-paced online materials (videos, notes, PDFs, quizzes, assignments),
• live online or in-person classes (where offered),
• 1:1 mentoring/coaching sessions,
• community/group discussions (where offered),
• certificates (where eligibility criteria are met).

Specific details (curriculum, duration, schedules, fees, requirements) may vary by program and will be shared on the Website, during enrollment, or in writing.

2) Eligibility (including minors)

You must be able to form a legally binding contract to use paid Services. If you are under 18, you may use the Services only with the involvement/consent of a parent or legal guardian (where required by applicable law). You are responsible for ensuring you are legally permitted to use the Services.

3) No user accounts/login (current)

At this time, we do not require users to create an account to access the Website. However, to enroll in or receive certain Services, you may be asked to provide information (for example via forms, WhatsApp, email, or payment checkout). You agree that information you provide will be accurate and up to date.

We may add account features in the future; if we do, we may update these Terms accordingly.

4) Fees, payments, and enrollment

If you purchase any paid Services, you agree to:

• pay the applicable fees shown/communicated at the time of purchase,
• provide complete and accurate payment/enrollment details,
• comply with any applicable third-party payment processor terms.

We may use third-party payment processors. We do not control and are not responsible for errors or outages of payment providers.

5) Refunds and cancellations

Aartex offers refunds according to its refund rules communicated at the time of purchase/enrollment (for example on the program page, invoice, WhatsApp message, or written confirmation) (the “Refund Policy”).

How to request a refund

To request a refund, email info@aartexedu.com with:

• your full name,
• program/service purchased,
• payment proof/receipt,
• reason for the request.

We may ask for additional information to verify the request.

Important notes

• Refund eligibility may vary by program type (online course vs live class vs mentoring) and by how much of the Service has already been delivered.
• If a Service has been substantially delivered (e.g., mentoring sessions completed, course access used extensively, or certificate issued), refunds may be limited or not available except where required by law.
• Any bank/payment gateway charges (if applicable) may be non-refundable and/or deducted, depending on the payment method.

If you want, share your exact refund conditions (days + rules) and I can rewrite this section into a precise, “no-ambiguity” policy.

6) Scheduling, rescheduling, and attendance (live classes & mentoring)

For live classes and 1:1 mentoring:

• Session times may be scheduled in advance and communicated via the Website, email, or messaging platforms.
• We may reschedule sessions due to instructor availability, technical issues, safety concerns, or other operational reasons. We will try to provide reasonable notice.
• You are responsible for joining on time and ensuring you have a suitable device, internet connection, and required software/platform access.

If you miss a live session or mentoring appointment, make-up options (if any) depend on the specific program rules communicated at enrollment.

7) Certificates (eligibility, verification, and misuse)

If a program offers a certificate, issuance is typically subject to requirements such as:

• minimum attendance (for live programs),
• completion of required modules/assignments,
• passing assessments (if applicable),
• compliance with these Terms and program rules.

Certificates:

• are issued to the individual learner and are non-transferable,
• may be refused, suspended, or revoked if we reasonably believe there was cheating, plagiarism, identity misrepresentation, misconduct, or violation of these Terms.

Third parties may contact us to verify a certificate; by requesting/using a certificate you acknowledge we may confirm basic verification details (e.g., name, program, completion status), subject to applicable privacy rules.

8) Acceptable use (user conduct)

You agree not to misuse the Website or Services. You must not:

• violate any law or regulation,
• infringe intellectual property rights,
• share harmful code (viruses/malware) or attempt to disrupt the Website,
• attempt unauthorized access to any systems, data, or communications,
• harass, abuse, defame, threaten, or discriminate against any person,
• interfere with classes, mentoring sessions, or learning communities,
• cheat, plagiarize, or engage in academic dishonesty,
• share paid materials with others or enable unauthorized access.

We may restrict access to Services, remove you from a class/community, or refuse future service if you violate these Terms.

9) Intellectual property (our content and materials)

All Website and course content—such as videos, recordings, PDFs, notes, slides, assignments, curriculum structure, logos, trademarks, and branding—are owned by or licensed to Aartex and protected by applicable intellectual property laws.

You are granted a limited, personal, non-exclusive, non-transferable right to access materials only for your own educational use. You may not:

• copy, reproduce, distribute, sell, sublicense, publicly display, upload, or share materials,
• record live classes/mentoring without our prior written permission,
• create derivative works from our materials for commercial or public use.

10) Third-party links and platforms

The Website/Services may reference or link to third-party services (e.g., YouTube, Google services, Zoom/Meet, WhatsApp, payment providers). We are not responsible for third-party content, availability, or practices. Your use of third-party platforms is subject to their terms and policies.

11) Privacy and cookies

Your use of the Website is also governed by our policies:

• Privacy Policy: https://www.aartexedu.com/privacy-policy-2
• Cookies Policy: [Insert your Cookies Policy URL]

12) Educational disclaimer (no guaranteed results)

Our Services are provided for educational purposes. While we aim to provide high-quality instruction and support, we do not guarantee specific outcomes such as grades, admissions, certification by external bodies, job placement, earnings, or business results. Outcomes depend on many factors including your effort, background, consistency, and external circumstances.

13) Disclaimer of warranties

To the maximum extent permitted by law, the Website and Services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation.

14) Limitation of liability

To the maximum extent permitted by law, Aartex will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of the Website or Services.

Where liability cannot be excluded, our total liability will be limited to the amount you paid to Aartex for the specific Service giving rise to the claim.

15) Indemnification

You agree to indemnify and hold harmless Aartex and its owners, instructors, employees, and partners from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising from your misuse of the Website/Services, violation of these Terms, or infringement of any third-party rights.

16) Suspension and termination

We may suspend or terminate your access to the Website/Services if:

• you violate these Terms,
• your actions create risk or legal exposure for us,
• we must do so to comply with law or enforce policy.

Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will remain in effect.

17) Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on this page and revise the “Last Updated” date. Your continued use of the Website/Services after updates means you accept the revised Terms.

18) Governing law and jurisdiction

These Terms are governed by the laws of Pakistan. Any dispute arising out of or relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts in Lahore, Pakistan, unless otherwise required by applicable law.

19) Contact us

For questions about these Terms or the Services, contact:

Aartex
Etihad Town, Phase 1, Lahore, Pakistan
Email: info@aartexedu.com
Phone: +92 339 4154007
Website: https://www.aartexedu.com/